FAQ

Frequently Asked Questions

Remote Techs provides full-service IT and business technology support—including Managed IT Services, Cybersecurity, Cloud Solutions, VoIP systems, Security Cameras, Server Setup, Print Management, and Website/Branding support. Our goal is to help businesses grow by making their tech run smarter and safer.
 Yes. We offer Managed IT Service Plans that include 24/7 helpdesk and monitoring to ensure your systems stay up and running—day or night.

We offer:

  • Proactive threat monitoring and prevention
  • Firewall and antivirus setup, support and monitoring
  • Data encryption and secure backups
  • Cybersecurity training for staff
  • Internal policy development to prevent human error
Yes. Our Backup & Disaster Recovery (BUDR) solution helps restore critical systems, files, and apps quickly—even after major failures or ransomware attacks.
We do both. Whether you need WiFi coverage across multiple buildings or want to upgrade to a mesh network, we handle setup, optimization, and ongoing support.

We provide:

  • Enterprise-grade VoIP solutions
  • Setup and porting of your business number
  • Remote access and mobile integration
  • Lower cost vs. traditional phone systems
Yes. We assist with cloud migrations (e.g., Microsoft Azure), virtual desktops, and scalable solutions for remote teams or fast-growing businesses. We also have our own private datacenter for those that wish to have their own private cloud.
Absolutely! Our vCIO’s, or virtual Chief Information Officers, are an outsourced IT executive who provides strategic technology leadership, guidance, and management to a company on a flexible or part-time basis. The main role is to align the organization’s IT strategy with its business goals, similar to a traditional CIO, but without the full-time cost. Key responsibilities include developing IT roadmaps, managing IT budgets, overseeing cybersecurity, ensuring compliance, and identifying technology opportunities for innovation and growth.
We offer commercial-grade surveillance systems—indoor/outdoor, wired or wireless—with real-time access, storage, and full property coverage. We also offer systems that are Made In USA and NDAA Compliant

Yes. Our Managed Print Services include:

  • New equipment setup
  • Automated toner delivery
  • Cost-per-page savings (often 60–70%)
  • Ongoing maintenance and support
We help you find, implement and support a system that will help you digitize, organize, and index large volumes of files so your team can search, access, and secure documents with ease. This helps reduce storage costs and speeds up daily workflows.
Yes. We create websites that are fast, modern, and optimized for SEO—helping your business stand out and convert more visitors into customers.
We build tailored solutions when off-the-shelf tools don’t cut it—like quoting systems, internal portals, or small-scale ERPs designed around your workflow.
We offer Annual Tech Cost Reviews where we audit your current bills (e.g., internet, cell phone, web hosting, third-party software) to identify hidden costs or savings opportunities.